Your choose is our highest priority, which we protect by all legal ways.
On the moment, we receive repeated complaints about blocking of handling (including transfer of shipment) and imposing of service of another cargo terminal.
According to our requests, necessary measures have been taken. As result, the General Prosecutor's Office of Russian Federation investigates the cases of violation of competition law by the management of Sheremetyevo International Airport JSC and Moscow Cargo LLC. It consideres by the Moscow Prosecutor's Office for Supervision of Law Enforcement in Air and Water Transport and the Federal Antimonopoly Service also.
All new information about violations of the rights of customers and airlines, about attempts to coerce cooperation and violations of other requirements of Russian legislation is recorded and sent to supplement of the materials.
If you have information or a complaint about coercion attempts in choosing of cargo terminal, you can send it to us by e-mail firstname.lastname@example.org.
And we will take necessary measures so that the specified case is considered by the authorized bodies as part of the investigation.
Examples of specific documents of such illegal restrictions will be published by us at a time when it cannot interfere with the investigation (of course, without opening any customer information).
Sheremetyevo-Cargo JSC is your reliable partner